Beauty Pros

Alycia-Mae Kelly, Whitemud Meadows Edmonton

What is your role with Chatters?

I am a beauty consultant. I have worked with Chatters for just about a year and a half.

How did you become interested in the beauty industry?

Growing up I really loved the hair and the beauty industry, and I was always looking up beauty tips online, so it kind of just came to me naturally.

What is one of your favourite things about your job?

I love the people, the customers, and the team that I work with. I also like it when someone walks out, and they are thrilled with their hair it just feels so good.

Do you have a bucket list for your career?

Not really, last year at the Chatters Christmas party I received a distinguished beauty consultant award; I just take pride in my position.

Tell us about one of your favorite products.

I love the Joico K-Pack Color Therapy Luster Lock hair mask, specifically, because it makes my hair feel so soft.

Do you have a favourite style trend as you see people come and go all the time?

I just love blonde hair, like really really blonde hair, ash or white. You can always put really bright colours on that type of hair and it always turns out so beautiful.

Do you have a favourite hair era?

Honestly, I really enjoy the trends I’m seeing right now, because so much that was previously popular is starting to come back.

Do you have a good connection in the store with customers?

Yes, I think so… Some customers come in on a regular basis, and you get to know them on a first name basis. I love these connections. So, I would have to say yes; when you know people that way I believe it means you have a good connection.

Do you see your job making the customers experience more gratifying?

The knowledge that I have about the products helps the customers. They see all this product when they walk through the doors, and it is often overwhelming. I help them out by picking out what would work the best for their hair type.

Do you look forward to special days like Beautiful Cause? If so why?

Yeah, I really do, that one is an exciting event. All the events Chatters puts on are excellent because they pump up the staff. They come out with fun decorations to dress up the store. It’s a really good time.

What is your personal philosophy?

You know I always just try to be happy every day. I want to make sure that all of the customers leave happy. Even if a person had a terrible day, I want to make sure that their day with me was great.