Beauty Pros

Melissa Gilbert, Cottonwood Mall Chilliwack BC

What is your role at the salon?  
I’m the service manager and an elite stylist.

How long have you been with Chatters?
It will be 10 years on April Fools’ day!

What are some of your favourite products?
Currently I really like Matrix Total Results Brass Off Shampoo, its amazing for blondes.

What have you learned from working at Chatters?
I’ve learned how important it is to have a good working environment and what a difference having a great team makes.

What’s one of your favorite things about your job?
Its never the same, each day is a new challenge. My job is all about making people happier when they leave than when they came in.

How did you get into a styling career?
It kind of just happened, I started hairdressing school to upset my parents (being the rebel teen I was) but after the first roller set I loved it! My best friend was the one who snuck me into a Bed Head class and I was so amazed with what you could do I knew the industry was for me.

What are some of your favourite hair trends?
I love the softer pastels; I always have coloured hair, it’s currently purple. The colours are so wearable for everyone. I can take someone who has been blonde all their life and add a little colour to give it a pop.

What is your favourite hair era and why?
The 70’s everything was natural unlike the 80’s. I’m liking that we are starting to get back to that softer waves and more natural hair.

What’s on your bucket list? 
I want to go Tofino and see the beach which is funny since I have never been even though I live in BC.

If you could give it, what advice would you give to your younger self?
Take risks and don’t be so afraid! Nothing bad is going to happen if you try something new.

What inspires you as a stylist?
I get inspiration from the team around me. We bounce ideas around and collaborate. I’m also inspired to be a better stylist for my family so that we can have a good life outside of work.