Beauty Pros

Merrisa Lucas, Grandview Corners Surrey BC

Merrisa Lucas

What is your role at the salon?  
I’m the retail manager.

How long have you been with Chatters?
I’ve been with Chatters over 11 years now.

What are some of your favourite products?
My favourite products are Morroconoil Texture Spray, Kenra Volume Dry Shampoo, everything Redken and the AG Sea Salt spray.

What’s one of your favorite things about your job?
One of the best things about my job is making the guest happy when they come in and making sure their experience is fun and as stress free as possible. I love to make them feel their best and get them the products that will do that. I also love working with such a great team.

What are some of your favourite hair trends?
I love the texture looks, Messy, beachy, tousled, as well as braids.

What’s a fun fact about you?
I’m not shy. I also like interior decorating with vintage and thrift store styles.

If you could travel anywhere in the world where would you go?
Australia is the number one place that I would go, and backpacking through Thailand is also on my bucket list.

If you could give it, what advice would you give to your younger self?
Don’t sweat the small stuff.

How do you help clients to find the right products?
I make sure that I ask the clients what they are using now, what they have used in the past and what products they don’t like. My main focus is to give lots of options at a low, medium, and high pricing options.

Which celebrities do you have hair envy for?
Blake Lively for sure!

What have you learned from working at Chatters?
I have learned all about customer service. I love being able to meet clients needs and build relationships. I also learned how to be a manager and run a team. Finally, I’ve learned lots about hair and products with the great education that Chatters has to offer.