Beauty Pros

Tiara Dusanjh, Chatters Cochrane

What salon do you work at and how long you’ve been there?
I currently work as a master stylist at Chatters Cochrane and have been here for 2 ½ years.

What is a career goal of yours?
My short- term goal is to become an elite stylist by the annual Symposium in 2018. I’d also love to further my knowledge in the esthetician field, so I can be a one-stop shop for my clients. My long-term goal is to one day be able to manage and maintain an elite staff of awesome stylists at Chatters.

What drew you to the salon industry? When did you know you wanted to be a stylist?
I’ve always known I was meant to do something creative. Fresh after high-school, I went into Fashion Merchandising & Marketing school at Blanche Macdonald in Vancouver. From there I furthered my education in the fashion industry at the International Academy Of Art & Design in Toronto. I was very interested in the fashion industry, however I couldn’t find a long term career that was right for me. I wanted to do something editorial and creative. This is when I decided to become a stylist, as it includes both style and fashion in one career.

What is one of your favorite things about your job?
I love everything about this career, to narrow it down is difficult! I love establishing relationships with clients, from the very first consult, to learning about their personal lives and interests, to giving them a finished product that works for their everyday lifestyle. My goal with every client is to give them confidence from the head down and when I see them leave with a smile on their face, I feel gratification in my work and can’t wait to see them again.

Do you express creativity in any other way in your life?
Absolutely! I’ve been a seamstress since I was 7 years old and have always been comfortable styling and creating new things. I’ve now taken this creativity and grown it into a career with hair.

What are some of your favourite styles to create?
I love to use the technique of balayage and to style formal updos or just adding a few simple beach waves into a style at the end of service is always a favourite look of mine.

Where do get your inspiration from?
My inspiration comes from the media, online and print. It grabs my attention and I’m able to pull in different styles and trends then give it a unique twist using my own techniques.

Favorite thing to do on a day off?
Anything that is outdoors! I moved to Cochrane to be closer to the mountains so you can always find me hiking, fishing or snowboarding.

If you could give your younger self advice, what would you tell her?
It’s okay to be a person with multiple passions, it makes you a well rounded person. It’s great to dabble in a few career options before you find the right path and always keep learning.

Can you describe your best day on the job? What happened?
The most memorable experience I’ve had on the job is when a new client, and old friend sat down in my chair. She started off with explaining her hairstylist was just as important as her doctor and dentist followed by the full run down on her hair history and her long term relationship with her previous stylist. I could tell she was nervous and now I was growing anxious too, but I worked my magic. When I finished her look and showed her the results, she was tearing up because it was the style she had been trying to communicate for years but was never able to achieve what exactly she was looking for. It makes you feel special when you can provide a style that a client/friend has been wanting for over a decade and has never been able to achieve it and you’re the one who is finally able to make that dream come true.

Why should someone come see you at the salon?
I want guests to come see me because I’m passionate and take pride in what I do. I never want a client to leave without feeling completely satisfied. I will try my hardest and I always give 110% into every style I do.

What’s one of your favorite products?
I like to start all my services off with Redken All Soft shampoo and conditioner because it’s fantastic for all hair types. I then use the Unite 7 Seconds Detangler, followed by my Wet Brush to remove any tangles. AG Firewall for thermal spray is great, then finish the style with either a moveable hairspray or a dry wax. For short hair I like to use Redken Rough Clay to add texture and hold for a finished look.

How can you tell Chatters cares about their employees?
I chose to work here because of what the brand stands for and what they do to help their stylists constantly be growing in there careers. From the annual symposium to all the Redken classes that are available. Chatters offers RSPs and benefits that you wouldn’t find at any other salon. They make it affordable and easy for us to have the best tools and products to work with. Most importantly they are family oriented, and are willing to help accommodate when things get crazy in your personal life.

What’s something you like about your salon team?
I love that we are like a family here. When someone is struggling in an area we come over and help them out. Whether its sharing our knowledge or just ripping foils to help get them through their service on time, we pick up the weight where someone might need the extra hand.

Has anyone been like a mentor throughout your career?
Yes our owner and service manager Dana Mawer has. She has taken me under her wing, and seen qualities in me that I never saw in myself before. She has empowered me to see a possible future that can be obtained. She has shaped me into a better stylist through her mentor-ship, constantly sharing her knowledge and expertise in the industry is making me strive to be in a position that she is in some day.

 How is your job at Chatters different than your last job?
My last job was in the oil field. It was a very labour intensive job with no creativity. The days were long and I was always working away from home which put a strain on the quality of my life. I knew it was time to get back to my creative self which drew me into hair styling. I needed to surround myself with like minded creative individuals and the positive energy of a salon environment.